Tech Support & Information

technology

The District is committed to ensuring that EVERY child has a laptop for the year. All students will need access to a computer. Students will have the option to bring their own laptop from home or use a district-provided laptop. The Technology Handbook and our Acceptable Use Policy applies to both of these options. All students must have a laptop and bring one to school. If you don't have one that you can bring to school on daily basis, then you need to request one. This district-loaned device is for educational purposes only.  Fee for district-loaned device is $50 per year for insurance coverage. If you need assistance with the fee, please let us know. The annual fee will be charged to your child’s School Pay account. Once registered, you will not need to re-register every year unless you turned in the laptop and need a new one.



Tech Support

For support: Please call 484-927-5078 (press 5 for technical support) or use this form to submit a ticket for technology help. 

For Canvas specific problems please send an email to: [email protected]


Bring Your Own Technology (BYOT)

• The Technology department will be setting up a café style wireless network for those students who wish to utilize their own laptops or tablets for school work while in the District.

• This wireless network will be filtered but open for the student to simply come in and connect to it.

• BENEFITS of the BYOT program for the student. The student gets to use their own device that they are familiar with. The district will not lock down the device itself or touch it in any way, including support. The student will not have to rely on multiple devices to transfer work.

District Supplied Device

• This option will be for students whose family decides not to opt for BYOT and would like a device supplied by the district per the grade level of that student. 

• This option is a laptop that is set up with District software and explicitly locked down to only work for educational purposes for the student’s career in their PASD journey. This is a key area where this option and BYOT differ.

• The student will not be able to add software of their own to the device and will be supported during its life span by the District Technology Department.

• The laptop will have Device Protection Plan coverage on it that will cover one unintentional (Accidental) damage incident per year.

» What is and is not covered is addressed in the Technology Handbook Page 5.

• Following the one free unintentional incident each year, the District will charge a $50 deductible for the second, $75 for the third incident in anyone year. 

• In the case of 4 or more incidents per year, the Parent or Guardian will be responsible for the full repair or replacement upon the 4th incident.

• General repair and support incidents will be handled by the technology staff.

• At the end of the device’s lifespan, the laptop will be turned back into the District 

• Technology Insurance Fee: This option carries an annual technology charge per year per device of $50. Family Cap of $150 per year for multiple children. Please refer to the technology handbook for more details.

To register your child for a district loaned laptop, first please read the Technology Handbook.  Log into your family access Skyward account and fill out the form under online forms for each child. If you are requesting a laptop for the start of the school year, we will deliver it to your child’s school on the first day. Requests throughout the year will be handled differently.  Those Laptops will be delivered to the office your child’s school and they will be contacted by office personnel to pick up their laptop.

 


If you are planning to take advantage of the BYOT (Bring Your Own Technology) program, these are the minimum specifications needed for the different grade levels:


Kindergarten only
can use iPads with a current IOS or a device that meets the elementary minimum requirements.


Windows

Elementary

Screen Size

9.5” or larger

Resolution

1024 x 768 or better

Operating System

Up to date Windows 10

Battery Life

6+ hours

Processor

Intel Core i3 or AMD equivalent

RAM

4GB minimum

Storage

100GB+

Other requirements

  • Built in webcam
  • Built in microphone
  • Bluetooth


Secondary:

Screen Size

9.5” or larger

Resolution

1024 x 768 or better

Operating System

Up to date Windows 10

Battery Life

6+ hours

Processor

Intel Core i5 or AMD equivalent

RAM

8GB minimum

Storage

100GB+

Other requirements

  • Built in webcam
  • Built in microphone
  • Bluetooth

macOS

Elementary

Screen Size

9.5” or larger

Resolution

1280 x 800

Operating System

macOS v10.13 or later

Battery Life

6+ hours

Processor

Intel® 6thGen or newer CPU

RAM

4GB minimum

Storage

100GB+

Other requirements

  • Built in webcam
  • Built in microphone
  • Bluetooth


Secondary:

Screen Size

9.5” or larger

Resolution

1280 x 800

Operating System

macOS v10.13 or later

Battery Life

6+ hours

Processor

Intel® 6thGen or newer CPU

RAM

8GB minimum

Storage

100GB+

Other requirements

  • Built in webcam
  • Built in microphone
  • Bluetooth
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